Avoid them, If you see them run the opposite way.

Had a quote from Steve Weller in May to remove polycarbonate conservatory roof and install orangery style flat roof. The work was booked in for 3rd August, 2 days after paying the 2nd instalment the job was delayed. The wooden roof frames was delivered 5th October and left uncovered in the rain until 22nd October. When asked to redo the shoddy work , they buried their heads in the sand and did not respond to my emails or phone calls. Then I extended the date for them to do the work from 10th Jan to 28th Jan 2022. Again no response to my emails or phone calls. I can see that Steve Weller is reading the what's app messages. Now They have give me no option but to get someone else to redo the shoddy work Roofing System Direct did and send them the bill. Avoid them if possible. They quote for special materials, but they do not use the materials quoted for instead use cheaper materials. The customer service of their Business Coordinator is very appalling.

Malathi Armitt - 09/12/2021 | report this review